Nave Sportswear is committed to providing reliable and efficient delivery services for our sportswear and fitness wear products. These delivery terms outline the policies and procedures regarding the shipment of orders placed through our website, navesportswear.com.
1. Order Processing
- Order Confirmation: Once you place an order on our Site, you will receive an order confirmation email containing details of your purchase.
- Processing Time: Orders are typically processed within 2-3 business days. Processing time may vary during peak seasons or due to high order volumes.
2. Shipping Methods and Delivery Times
- Shipping Methods: We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available shipping methods and corresponding delivery times will be displayed at checkout.
- Delivery Times: Delivery times vary based on the shipping method selected and the destination of the order. Estimated delivery times will be provided at checkout. Please note that these are estimates and not guaranteed delivery dates.
- Shipping Delays: While we strive to deliver your order within the estimated delivery time, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. Nave Sportswear is not responsible for such delays.
3. Shipping Costs
- Shipping Fees: Shipping fees are calculated based on the weight, dimensions, and destination of the order. The total shipping cost will be displayed at checkout.
- Free Shipping: From time to time, we may offer free shipping promotions. These promotions will be clearly advertised on our Site and may be subject to terms and conditions.
4. International Shipping
- Customs and Duties: For international orders, customs fees, import duties, and taxes may apply based on the destination country’s regulations. These charges are the responsibility of the recipient. Nave Sportswear is not responsible for any additional charges incurred during the importation of your order.
- Customs Clearance: International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
5. Order Tracking
- Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment.
- Tracking Updates: Tracking updates may take up to 24 hours to be reflected in the carrier’s system. Please allow some time for the tracking information to be updated.
6. Delivery Issues
- Incorrect Address: It is the responsibility of the customer to provide accurate and complete shipping information. Nave Sportswear is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
- Lost or Stolen Packages: Nave Sportswear is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
- Damaged Packages: If your package arrives damaged, please contact us immediately with detailed photos of the damage so we can assist you with a claim to the carrier.
7. Contact Information
If you have any questions or concerns regarding your delivery, please contact us at:
Nave Sportswear
Phone Number: +923272000990
Email: info@navesportswear.com
Website: navesportswear.com